Privacy Policy

Last updated: September 2026

Sustainable Growers ("SGR," "we," "us," or "our") respects your privacy and is committed to protecting the personal information of everyone who visits our website or interacts with our programs. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

When you provide your email address or other contact details to us, for example through our contact form, newsletter sign-up, or donation page, we use that information only to communicate with you about Sustainable Growers’ work, programs, and opportunities to get involved. We do not sell, trade, or share your personal information with anyone outside our organization, except where required to process a donation or as required by law.

When you visit our site, our hosting provider and any analytics tools we use may automatically collect certain technical information, such as the page you came from, your IP address, your browser type, your general location, and the pages you viewed during your visit. This information is used only to understand how our site is used and to keep it secure; it is stored on secure servers and is not sold to third parties.

Cookies

Our website uses cookies, small files stored in your browser, to help the site function properly and, where you allow it, to understand how visitors use our site. Essential cookies are required for the website to work correctly, such as remembering your cookie preference, and cannot be turned off. We do not currently use optional cookies such as analytics or advertising cookies. If we introduce any in the future, you will be able to review and control them through the "Manage cookies" option in our cookie banner.

You can choose "Accept all," "Decline all," or "Manage cookies" when you first visit our site. You can change your mind at any time by clearing your browser’s cookies for this site, which will show the banner again on your next visit.

How We Use Your Information

We use the information we collect to respond to your questions and requests, send updates about our programs, events, and impact when you have opted in, process donations and provide any related receipts or acknowledgements, improve our website and better understand our visitors’ needs, and comply with legal or regulatory requirements.

Third-Party Services

Our website is hosted on Squarespace, and we may use third-party services for payment processing, email communications, or analytics. These providers only receive the information necessary to perform their services and are expected to handle it securely and in accordance with their own privacy policies.

Your Choices

You may opt out of email communications at any time by using the unsubscribe link in any email we send, or by contacting us directly. You may also request to know what personal information we hold about you, or ask us to correct or delete it, by contacting us using the details below. You can decline non-essential cookies at any time via the cookie banner.

Children’s Privacy

Our website is not directed at children, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The "last updated" date at the top of this page reflects the most recent revision.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us by email at info@sustainablegrowers.org, by phone at +250 788 307 775, or by mail at KG2 St, No. 24, Kigali, Rwanda.